Return/Exchange Policy

Returns 

Please send an email to shopbbhstore@gmail.com to begin your return process.

Our return policy lasts 30 days. To be eligible for a return, the item must be in its original condition and packaging. The customer is responsible for all shipping costs to send the item back to our facility.

Shipping costs from the original order are non-refundable and will be deducted from the refund. 

Once a return is received, we will proceed to refund the purchase.

If 30 days have passed since the original purchase and we have not received the product, we unfortunately cannot offer a refund or exchange.

Exchanges

Our exchange policy lasts 30 days.

If your item is defective or damaged we can replace the item for you.

If you would like to exchange your purchase for a different size or style item, send us an email at shopbbhstore@gmail.com and our customer service team will respond to your email as soon as possible.

Customer Service

Follow Us

Rewards Program

  • Instagram

 

BBH Bracelets By Hailey Since 2016